Privacy Policy
Lou Lou B Photo
Last updated: 9 November 2026
At Lou Lou B Photo, your privacy matters. This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website, purchase artwork, subscribe to my emails or get in touch.
Lou Lou B Photo is an independent photography and fine art business based in Mount Maunganui, New Zealand.
I handle personal information in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws.
1. Information I collect
Depending on how you interact with my website, I may collect:
Contact information: Your name, email address, postal address and telephone number when provided.
Purchase information: Details of artworks purchased, billing and delivery information, order history and transaction details.
Newsletter information: Your email address and any other information you choose to provide when subscribing.
Enquiries: Information you share when contacting me about artwork, licensing, collaborations or other services.
Website usage information: Information such as your IP address, browser type, device information, pages visited and interactions with my website, collected through cookies and analytics tools.
Payments are securely processed through Stripe. I do not directly collect or store your full payment card details.
2. How I use your information
I use personal information to:
Process purchases and deliver digital or physical artworks.
Communicate with you about orders, enquiries and customer support.
Send newsletters, new collection announcements and occasional updates when you have subscribed.
Understand how visitors use my website and improve their experience.
Measure the performance of marketing and advertising campaigns.
Maintain business records and meet legal obligations.
Protect my website and business from fraud or misuse.
I collect and use personal information for purposes connected with operating my business and as otherwise permitted by law.
3. Email marketing
If you subscribe to my mailing list, you may receive occasional emails featuring new photography, stories from the coast, artwork collections and other updates from Lou Lou B Photo.
Newsletter subscriptions are collected and stored through Squarespace.
You can unsubscribe at any time using the unsubscribe link included in marketing emails or by contacting me directly at louloubphoto@gmail.com.
I do not sell or rent my email subscriber list.
4. Cookies, analytics and advertising
My website is hosted by Squarespace and uses cookies and similar technologies to support website functionality, understand visitor behaviour and measure marketing performance.
The services I use include:
Squarespace Analytics: To understand website traffic, visitor activity and website performance.
Google Analytics: To understand how visitors find and interact with my website, including page views, traffic sources and visitor behaviour.
Google Tag Manager: To manage and deploy website tracking and measurement tools.
Meta Pixel: To measure advertising performance, track relevant website actions and support advertising on Facebook and Instagram.
Depending on their configuration, these services may collect or receive information about your browser, device, website visits and interactions with my website.
Some information may be used by advertising platforms to measure conversions or deliver relevant advertising.
You can manage cookies through your browser settings and, where available, the cookie preferences displayed on my website. You can also manage advertising preferences through your Google, Facebook and Instagram accounts.
Disabling certain cookies may affect website features or measurement.
5. Sharing your information
I do not sell your personal information.
I may share information with trusted third-party service providers where reasonably necessary to operate my business, including:
Squarespace: Website hosting, ecommerce, newsletter subscriber management and related services.
Stripe: Secure payment processing.
Google: Website analytics and tracking services through Google Analytics and Google Tag Manager.
Meta: Advertising measurement and related services through Meta Pixel.
Printing and delivery partners: Where required to fulfil physical artwork orders.
Professional advisers or authorities: Where required or permitted by law.
I aim to share only the information necessary for each service or purpose.
These providers may process information under their own privacy policies and applicable contractual arrangements.
6. Overseas data processing
Some services used by Lou Lou B Photo operate or store information outside New Zealand, including Squarespace, Stripe, Google and Meta.
Where personal information is disclosed to overseas organisations, I take reasonable steps to ensure that the disclosure complies with applicable privacy laws, including the overseas disclosure requirements of the New Zealand Privacy Act 2020 where relevant.
7. How I protect your information
I take reasonable steps to protect personal information against loss, unauthorised access, misuse, modification and disclosure.
My website uses established third-party platforms for hosting, transactions and related services. Payments are processed securely through Stripe.
While reasonable security measures are taken, no method of online transmission or electronic storage can be guaranteed to be completely secure.
8. How long I keep information
I retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, responding to enquiries and meeting legal obligations.
Newsletter information is retained while you remain subscribed, subject to any records I am legally required or otherwise permitted to keep.
When information is no longer needed, I take reasonable steps to securely delete or de-identify it.
9. Your privacy rights
Under the New Zealand Privacy Act 2020, you have the right to request access to personal information I hold about you and to request correction of information that is inaccurate.
You may also contact me to ask questions about how your information is handled or request deletion of information where appropriate, subject to any legal or legitimate retention requirements.
To make a privacy request, please email louloubphoto@gmail.com.
10. Third-party websites
My website may contain links to other websites, including social media platforms and third-party services.
I am not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
11. Changes to this policy
I may update this Privacy Policy from time to time to reflect changes to my business, website, technology or legal obligations.
The latest version will be published on this page with an updated revision date.
12. Contact
For questions about this Privacy Policy or requests relating to your personal information, please contact:
Lou Lou B Photo
Mount Maunganui, New Zealand
Email: louloubphoto@gmail.com
If you have concerns about how your personal information has been handled, you may also contact the Office of the Privacy Commissioner in New Zealand at www.privacy.org.nz.